Models of Support
Empowering Independence, Enabling Growth
FIShR is more than a provider—we're a partner in your and our teams success. Our model empowers participants to take charge of their NDIS journey, while our governance and comprehensive systems ensure quality, accountability and compliance. By focusing on what truly matters—your goals and needs—we deliver meaningful change and reliable support.
Empowering Independence
With pending NDIS reforms, independent and private support staff will require additional safeguards. At FIShR, we ensure our team operates under our registration banner, providing the governance, structure, systems and compliance needed for ongoing success.
Investing in Excellence
We are committed to training and coaching our team members, ensuring they are equipped with the skills and knowledge to deliver high-quality, reliable support.
Clear Pathways
Through our business-to-business model, we offer two primary pathways: independent support workers and coordinators of support. This allows participants to maintain control over their supports and a pathway for professional growth for our team.
Flat Fee Structure
A transparent flat fee of the relevant NDIS rate, ensuring value for money without hidden costs.
Tailored Support
You define the work your supports deliver, focusing on meaningful activities that align with your goals—not time-filling tasks.
Collaboration at the Core
We work closely with participants and families to design intentional supports, valuing the contributions of direct support workers to build loyalty and sustainable relationships.
Transparency and Control
Say goodbye to poor communication! With you in control of your team, you set expectations for open and clear communication every step of the way.
Relationships not Numbers
We prioritise meaningful, sustainable relationships by recognising our team's contributions, keeping margins low and fostering work-life balance, allowing our focus to remain on delivering personalised, high-quality support.
Personalised Care
You have the freedom to select support workers who are best suited to your needs and preferences, creating a truly tailored experience.
Flexibility to Adapt
As your circumstances change, your supports can be adjusted to fit your evolving needs, ensuring the best outcomes over time. Flexible hours mean that your support can seamlessly align with your family routines and lifestyle.
Motivation for Excellence
Independent support workers are deeply invested in providing high-quality, consistent care. Their commitment to building trusted partnerships can help reduce stress on family caregivers and create lasting peace of mind.
Personalised Match
Participants and their families choose the coordinator and support workers best suited to their unique needs and preferences. This ensures that your team aligns perfectly with your goals and circumstances.
Relationship-Focused Support
Unlike traditional models, our Coordinators of Support focus on building relationships, not managing numbers. Their dedication to providing high-quality, personalised care reduces the stress and burden on family caregivers while ensuring consistent, trusted support.
NDIS Expertise
Our coordinators are experienced in the complexities of the NDIS, helping you plan, manage and optimise your supports with ease.
Fairness and Value
Participants and families work directly with their coordinator to negotiate rates, ensuring the best use of NDIS funding. Our coordinators recognise and value the critical role of support workers, often offering above-award rates that reflect their contributions.
Ready for real change? Let's reimagine support together.
Independent support workers offer a unique opportunity to work collaboratively in designing and delivering care that matters most to you. Let us help you achieve your goals while building a brighter, more inclusive future. Together, we'll make it happen.
Contact usReady to connect? Get in touch and the FIShR team will respond promptly.